Creative agency glossaryDigital Marketing and Strategy

Earned Media Tactics

Earned media tactics are the ways a brand gets covered, shared and talked about without paying for the placement.

What is an earned media tactic?

Earned media is attention a brand did not buy: a press story, a review, a share, a creator talking about a product because they wanted to, a customer's post, a mention on a podcast, a ranking in a listicle. Earned media tactics are the deliberate things a brand does to make that attention more likely. Press outreach and media relations, newsworthy stunts and launches, original research that journalists cite, product seeding to creators, community programs that give customers something to share, thought leadership, awards entries, partnerships that bring a second audience. None of them guarantee coverage; all of them improve the odds.

It sits alongside paid media (advertising) and owned media (the brand's own channels) in the classic three-way split. Earned is the one that carries the most credibility, because someone else said it, and the one the brand has least control over, for the same reason.

Why it matters

Why earned media tactics matter

Trust. A brand saying it is good is advertising; a journalist, a reviewer or a friend saying so is evidence. Earned media moves perception in a way paid media cannot, and it compounds: a strong review becomes a quote in the next campaign, a press story becomes a backlink that lifts search rankings for years, a creator's genuine enthusiasm becomes a community. For a luxury or fashion house, the editorial page has always been worth more than the ad on the facing page.

It also scales in a way budgets do not. A paid campaign reaches exactly what the media plan bought. An earned story can travel further than anything the brand could afford, because the cost of sharing is zero and the decision to share is someone else's. That upside is why earned tactics are worth the effort, and the uncertainty is why they cannot be the only plan.

In practice

How earned media tactics work in practice

  1. 01

    The oldest tactic is the story. PR teams build relationships with the journalists and editors who cover the category, learn what they need and feed them things worth writing about: launches with a real angle, founders with a point of view, data nobody else has, access to something hard to get. A press kit with proper photography and film makes the story easy to run. Timing to the news cycle makes it likely to run.

  2. 02

    The newer tactics are built for sharing. A reveal designed as an event, with a moment people will want to post. A documentary that gives press and fans a story behind the thing, not only the thing. Product seeding that puts the work in the hands of people whose audiences trust them, with no script attached. Community programs that turn customers into the brand's media. Original research and tools that people cite because they are useful. And the quiet one: making work good enough that people talk about it unprompted, which is still the most reliable earned media tactic there is.

  3. 03

    Measurement is coverage, reach of the outlets, share of voice against competitors, sentiment, backlinks and, with effort, the traffic and sales that followed. Advertising value equivalence, the old habit of pricing a story as if it were an ad, is best left in the past.

  4. 04

    A launch worth covering runs on an embargo. One outlet is offered the story first, in exchange for a date and a prominence the brand can plan around, and the rest receive it under embargo so it breaks everywhere at once. The press room is live before the first email goes out, with stills, b-roll, cutdowns, quotes and a fact sheet ready to download. The spokesperson is rehearsed on the hard question, and someone is on duty afterward to answer, correct and reshare.

At RIOT

Earned media tactics at RIOT

When the Washington Commanders introduced Major Tuddy, we made the mascot reveal and a "Making the Mascot" documentary to go with it, so that press and fans had a story to tell rather than a photo to post. Giving people the material a story runs on, a film, a reveal, a behind-the-scenes, is how a creative agency and production studio contributes to earned media.

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Watch out

What people get wrong about earned media tactics

Treating it as free. The placement is free; the story, the kit, the film, the relationships and the people who work them are not, and a brand that budgets nothing for earned media will earn roughly that. The other mistake is faking it. Paid placements dressed as editorial, reviews bought in bulk and creators reading scripts are advertising with worse disclosure, and audiences and regulators both notice.

Questions

People also ask

What is the difference between earned, owned and paid media?

Paid media is advertising the brand buys, and owned media is the channels the brand controls: its website, its email list, its social accounts. Earned media is attention other people give it: press coverage, reviews, shares, mentions. Most campaigns use all three, with paid and owned often designed to trigger earned.

What are examples of earned media tactics?

Press outreach with a strong story and a proper kit, reveals and launches designed as events, documentaries and behind-the-scenes films, product seeding to creators without a script, original research journalists can cite, awards entries, partnerships, community programs and customer advocacy. And making work people want to talk about.

How do you measure earned media?

By coverage volume and the reach of the outlets, share of voice against competitors, sentiment, backlinks gained and, where it can be traced, the search and sales lift that followed. Treat advertising value equivalence with suspicion; a story is not an ad and does not price like one.

Who runs earned media?

A PR agency or in-house communications team leads outreach and relationships, with the creative agency supplying the story-worthy material: the film, the photography, the reveal. At RIOT we make the work that gives PR something to pitch, and we design launches with the share in mind.

Next to it in the glossary

  1. Digital TransformationDigital transformation is the rebuilding of how a business operates, serves its customers and makes decisions around digital tools and data, rather than bolting software onto old habits.
  2. Display AdvertisingDisplay advertising is paid visual advertising, in the form of banners, images, animations and video units, placed on websites and apps and targeted by audience and context.
  3. E-commerce MarketingE-commerce marketing is the set of tactics that bring shoppers to an online store, turn them into buyers and bring them back, from paid and organic traffic to product content, email and retention.
  4. Email ToneEmail tone is the personality that comes through in how a brand writes its emails, from the subject line to the sign-off, and it should sound like the same brand people meet everywhere else.
  5. FunnelA funnel is a model of the customer journey that follows people from first hearing about a brand to buying from it, with fewer of them at each stage.
  6. Gated ContentGated content is material a brand only releases after a visitor hands over something in return, usually an email address, so the content doubles as a way to generate leads.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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