Creative agency glossaryFinance and Billing

Expenses

Expenses are the costs a business incurs to do its work, from the crew on a shoot to the rent on the building, and the first thing revenue has to cover before any of it is profit.

What is an expense?

An expense is money spent to operate. In an agency the useful split is between direct expenses, which belong to a specific client job (crew, equipment, locations, talent, travel, music, post), and indirect expenses, which keep the business running regardless of any job (rent, software, insurance, admin salaries, the agency's own marketing). Direct expenses are tracked against project budgets and are often billed through to the client. Indirect expenses are overhead, recovered through the rates and fees charged across all the work.

Accountants add further distinctions: fixed versus variable, capital versus operating, reimbursable versus absorbed. For most of the people running a creative business the first question is simpler. Is this cost for a job, or for the company?

Why it matters

Why expenses matter

Revenue is what a business earns; expenses are what keeps it from being profit. An agency that does not know its expenses in detail cannot price its work, because it does not know what the work costs. It also cannot tell a good year from a busy one, since turnover can rise while the money left over falls. For production businesses the stakes are higher, because direct expenses are large and paid early: a single shoot can commit more cash in a week than the agency spends on rent in a quarter.

On the client side, expenses are where trust is built or lost. A client who sees a clear breakdown of what was spent and why will accept a number; one who sees a lump sum labeled production will question it.

In practice

How expenses work in practice

  1. 01

    Direct expenses are planned in the project budget, approved by the client as part of the proposal, incurred during the job, logged with receipts against the budget line and reconciled at wrap. Depending on the agreement they are billed at cost, marked up with a handling fee or bundled into a fixed price. Indirect expenses are planned in the annual business budget, tagged to cost centers as they are paid and reviewed monthly against that plan.

  2. 02

    Both kinds feed the pricing. Direct expense history tells the producer what the next shoot will really cost; indirect expense totals set the overhead rate that every billable hour has to carry. At year end both flow into the accounts: direct expenses as cost of sales, indirect as operating expenses, with the difference between revenue and the two of them being the profit.

At RIOT

Expenses at RIOT

On our productions the direct expenses are planned before the client sees a number: a scoped plan goes out within a couple of business days with the shoot days, crew and costs it assumes. Krova, our production software, holds that budget through to delivery, so what was planned and what was spent sit on the same page when the job wraps.

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Watch out

What people get wrong about expenses

Confusing direct with indirect. An agency that charges a client for a share of its rent looks greedy; one that absorbs crew costs it should have passed through loses its margin. The line has to be clear in the proposal. The other mistake is treating small expenses as too small to track. Taxis, drives and crew meals are individually trivial and collectively a budget line, and they are the ones that are never in the estimate.

Questions

People also ask

What is the difference between an expense and a cost?

In everyday use they are the same. In accounting a cost is what is paid for something, and it becomes an expense when it is used up in the period: a camera bought outright is a cost that is expensed over several years, while a camera rented for a shoot is an expense that month.

Which expenses can an agency bill to a client?

Direct expenses incurred for that client's job, where the agreement allows: crew, equipment, locations, talent, travel, music and post. Overhead is not billed directly; it is recovered through fees and rates.

Are production expenses marked up?

Often, with a handling or production fee that covers the agency's time in sourcing, managing and carrying the cost. The terms should be in the proposal so the client knows before the invoice arrives.

Next to it in the glossary

  1. End-to-End InvoicingEnd-to-end invoicing is a billing process in which logged time, expenses and milestones flow straight into invoices, payment tracking and the accounts without being re-entered.
  2. Expense CenterAn expense center is a unit of a business, such as a department, a team or a project, whose costs are tracked together so that spending can be allocated and controlled.
  3. Expense TrackingExpense tracking is the practice of recording every cost a project or a business incurs, as it happens, against the budget it belongs to.
  4. FeeA fee is the amount an agency charges for its own services, as distinct from the costs it passes through, and the part of a price that pays for the thinking and the making.
  5. FinanceFinance in a creative agency is the management of the money that moves through the business: what it earns, what it spends, what it owes and what it needs to keep working.
  6. Finance ManagementFinance management is the ongoing work of planning, controlling and reviewing an agency's money, from budgets and payroll to pricing, cash and profit, so the business stays healthy as it grows.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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