Creative agency glossaryFinance and Billing

Gross Profit

Gross profit is revenue minus the direct costs of delivering the work, before overhead, and the first measure of whether an agency's jobs are priced to make money.

What is gross profit?

Gross profit is what is left of a job's revenue after the costs that only exist because of that job: crew, freelancers, equipment rental, locations, talent, travel, music, post vendors and, in most agency accounting, the time of the staff who worked on it. It does not yet account for rent, software, admin salaries, the owner's time selling or any other cost of keeping the agency open. Those come off later, on the way to operating and net profit.

Expressed as a percentage of revenue it is the gross margin. Expressed per project it is the single most useful number a producer can see at wrap, because it says whether the estimate was right.

Why it matters

Why gross profit matters

Gross profit is the money that pays for the agency. Every cost that is not direct, which is to say the whole overhead, has to be covered from it, and whatever is left after that is the real profit. If the gross profit across all the jobs in a year is smaller than the overhead, the agency loses money no matter how busy it was. Tracking it per job shows which clients and kinds of work are carrying the business and which are being carried.

It is also the number that pricing is built on. An agency that knows its overhead knows the gross margin it needs on each job, and a job that cannot be priced to deliver that margin is a job to walk away from or reshape.

In practice

How gross profit works in practice

  1. 01

    The agency defines what counts as a direct cost and sticks to it, so the number means the same thing on every job. Pass-through production costs are always direct. Staff time on the job is usually counted as direct too, at a loaded hourly cost, which is why time tracking matters even on fixed-fee work. Revenue is recognized when the work is earned, not when the invoice is sent.

  2. 02

    At wrap, direct costs are totaled against revenue to give the project's gross profit and gross margin, and compared to what the estimate assumed. Monthly, the same calculation across all active work gives the agency's gross profit for the period, which is set against overhead to see whether the month covered itself. Annually, gross margin by client and by type of work shows where the business should lean.

Watch out

What people get wrong about gross profit

Leaving staff time out of direct costs. A fixed-fee project with no freelancers and no pass-through costs shows a hundred percent gross margin on paper, which is nonsense if six people spent a month on it. The second mistake is reading gross profit as profit. A healthy gross margin with an overhead that outgrows it still ends in a loss. The third is calculating it only at year end, when the jobs that lost money are long finished and the lesson is a year late.

Questions

People also ask

How is gross profit calculated for an agency project?

Revenue for the project minus its direct costs: crew, freelancers, equipment, locations, talent, travel, post vendors and the loaded cost of staff time spent on it. Divide by revenue for the gross margin percentage.

What is the difference between gross profit and net profit?

Gross profit is revenue minus direct costs. Net profit is what remains after overhead, interest and tax are taken off as well. Gross profit tells you whether the work is priced right; net profit tells you whether the business is.

Should staff salaries count as direct costs?

The share of time spent on client jobs, yes, at a loaded hourly cost. The rest (pitching, admin, management) is overhead. Without that split, gross profit on fixed-fee work is meaningless.

Next to it in the glossary

  1. Financial MarginsFinancial margins are the share of revenue a business keeps at each stage after costs are deducted, expressed as a percentage, and the clearest measure of whether its pricing works.
  2. Financial MetricsFinancial metrics are the numbers an agency tracks to understand how it is performing: revenue, margin, cash, utilization, profitability by project and client, and the handful of ratios that connect them.
  3. Forecasting in BusinessForecasting in business is the use of past data, current commitments and informed assumptions to predict what will happen to revenue, costs, demand and risk, so that plans are made ahead of events.
  4. Hourly RatesAn hourly rate is the price an agency or a freelancer charges for one hour of a person's time, and the unit from which hourly quotes, retainers and time-and-materials bills are built.
  5. Invoice SoftwareInvoice software is an application that creates, sends and tracks invoices and records the payments against them, so that billing takes minutes instead of an afternoon.
  6. InvoicingInvoicing is the process of billing a client for work: deciding what is owed, when, under what terms, and sending a document that gets it paid.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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