Creative agency glossaryRoles and Job Titles

VR/AR Marketing Specialist

A VR/AR marketing specialist plans and produces brand experiences in virtual and augmented reality, from try-on filters and immersive activations to campaigns built for headsets.

What does a VR/AR marketing specialist do?

A VR/AR marketing specialist works out where immersive technology can do something for a brand that a screen cannot, and then makes it happen. Augmented reality: a filter that puts the product on your face, a label that comes alive through a phone, an installation that layers a story over a real place. Virtual reality: a showroom, a tour, a game or a film built for a headset. The specialist scopes the idea, chooses the platform, works with 3D artists and developers, tests it on real devices and plans how people will find it and why they will bother.

The role sits between creative technology, production and marketing. The specialist does not usually write the code or model the assets, but they know enough of both to brief, budget and judge the work, and enough marketing to keep the experience tied to a goal.

Why it matters

Why a VR/AR marketing specialist matters

Immersive work is expensive to make, easy to make badly and unforgiving of gimmicks. A brand that commissions a headset experience nobody will put on, or a filter that does not work on most phones, has spent a great deal to look dated. The specialist's value is judgment: when the technology serves the idea, which platform the audience actually has, what it will really cost and how the experience will be seen by the far larger audience that never uses it, through the film and the social content made from it. Done right, the work gives people something to try rather than something to watch, and in categories like beauty and fashion a try-on that works can sell more than an ad.

In practice

How a VR/AR marketing specialist works in practice

  1. 01

    The specialist starts with the objective and the audience's devices, which rules out most ideas immediately. From the survivors they develop a concept with the creative team, define the user flow, prototype quickly and test on the phones and headsets the audience owns, not the studio's best ones. Platform decisions, Instagram and TikTok effects, WebAR, a native app, a headset store, are made on reach and cost, not novelty.

  2. 02

    Production runs like a small software project with a film crew attached: 3D assets, development, device testing, legal checks on data and likeness, and the capture of the experience for the campaign around it. After launch the specialist reports on use, completion and what people did next, and keeps the experience working as the platforms update underneath it.

Watch out

What people get wrong about VR/AR marketing specialists

Starting with the technology. A brief that says "we want to do something in AR" has no audience and no goal, and the specialist's first job is to send it back. The other mistake is forgetting the audience that will never use the experience. The activation in the room reaches hundreds; the film of people using it reaches millions, and a specialist who has not planned that capture has planned half a campaign.

A third is building for the newest device. The audience is on the phone they already own, and an effect that needs this year's hardware has quietly excluded most of the people the campaign was for.

Questions

People also ask

What is the difference between VR and AR in marketing?

AR adds a digital layer to the real world through a phone or glasses: a try-on, a filter, a label that animates. VR replaces the real world with a built one through a headset. AR reaches almost everyone with a phone; VR reaches the small audience with a headset, which shapes what each is good for.

What does a VR/AR marketing specialist need to know?

Enough 3D, development and platform knowledge to brief and judge the work, a producer's grasp of budgets and timelines, and a marketer's sense of audience, goal and measurement. The rare skill is knowing when to say the idea does not need the technology at all.

Is AR marketing worth it for a small brand?

Sometimes. A simple effect on an existing social platform can be cheap and reach a lot of people, especially for products people want to try on. A custom app or a headset experience is a large investment that only makes sense with an audience, a goal and a plan to film it.

Next to it in the glossary

  1. User Research AnalystA user research analyst studies how people actually use a product or a service, uncovering their needs, frustrations and habits so that design decisions are based on behavior rather than opinion.
  2. Video ProducerA video producer is the person who turns a creative idea into a finished film by owning the schedule, the budget, the crew and every logistical decision in between.
  3. Visual Merchandising DesignerA visual merchandising designer designs the displays, windows and in-store presentations that turn a retail space into a brand experience and a sales tool.
  4. Voice Search Optimization SpecialistA voice search optimization specialist shapes a brand's content and site data so that spoken queries to assistants like Siri, Alexa and Google return the brand's answer.
  5. Web DesignerA web designer plans and designs the look, layout and feel of a website so that it reflects the brand, guides the visitor and works on every screen.
  6. Web DeveloperA web developer writes the code that turns a website design into a working site, building the structure, functionality, performance and interactivity behind every page.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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