Creative agency glossaryRoles and Job Titles

Web Designer

A web designer plans and designs the look, layout and feel of a website so that it reflects the brand, guides the visitor and works on every screen.

What does a web designer do?

A web designer decides what a website looks like and how a visitor moves through it. The structure of the pages, the layout of each one, the type, the color, the imagery, the navigation, the way the site responds as the screen shrinks from a monitor to a phone. They work from the brand and the site's goals, produce wireframes and then full designs, usually in a design tool with a clickable prototype, and hand them to a developer with everything needed to build them. On smaller projects they build the site themselves on a platform such as WordPress or Webflow.

The role overlaps with UX and UI design but is broader and more brand-led. A web designer on a marketing site is thinking about first impressions, storytelling and conversion as much as about components and flows, and they are often the person who also designs the email, the landing page and the social graphics that send people to the site.

Why it matters

Why a web designer matters

The website is the one place a brand fully controls, and often the first place a prospect looks. A well-designed site says what the brand is in a glance, makes the next step obvious and loads fast enough that the visitor stays. A badly designed one undermines every other piece of marketing that points at it, because the ad, the post and the press all lead to the same page. For a studio or an agency the site is the portfolio, and a portfolio that is hard to navigate is a quiet verdict on the work.

In practice

How a web designer works in practice

  1. 01

    The designer begins with the goals and the audience, the content that exists and the content that will need to be made, and a site map that organizes it. Wireframes come next, to settle structure and hierarchy before anyone argues about color. Then the visual design: a system of type, color, components and imagery applied to the key page templates, shown at desktop and phone sizes, with a prototype that stakeholders can click through.

  2. 02

    Once approved, the designs go to development with specifications, assets and the rules for how pages behave as they resize. The designer reviews the build, checks it on real devices and tunes the details that only show up in a browser. After launch the site is measured and iterated: pages added, templates adjusted, the design kept alive rather than frozen at launch.

At RIOT

Web designers at RIOT

This glossary lives on a site we designed ourselves, and every term is a page that has to read well on a phone, sit comfortably among our films and send people on to the work and to each other. Designing the site that carries your own portfolio is a useful discipline: there is nobody else to blame for the page.

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Watch out

What people get wrong about web designers

Designing for the designer's screen. Most visitors arrive on a phone, often on a slow connection, and a site that only works on a large display with fast internet works for the agency and not for the audience. The other mistake is designing the home page and leaving the rest to the developer. The article page, the case study, the contact form and the 404 are where visitors spend their time, and each deserves a designed template.

Questions

People also ask

What is the difference between a web designer and a web developer?

The designer decides how the site looks and behaves; the developer builds it in code. The best projects have both working together from the start, and some people do both, but the skills are different and so is the way they think about a page.

Does a web designer need to know how to code?

Enough to design what can be built and to understand how a page behaves in a browser. Many designers build sites on platforms that need little code, and some write front-end code fluently. The non-negotiable is understanding responsive behavior and performance.

How much does web design cost?

It depends on the number of templates, the amount of custom design and whether the content and photography exist. A simple brochure site is a small project; a site with a dozen templates, a design system and a content strategy is a large one. The mistake is pricing the home page and discovering the other thirty pages later.

Next to it in the glossary

  1. User Research AnalystA user research analyst studies how people actually use a product or a service, uncovering their needs, frustrations and habits so that design decisions are based on behavior rather than opinion.
  2. Video ProducerA video producer is the person who turns a creative idea into a finished film by owning the schedule, the budget, the crew and every logistical decision in between.
  3. Visual Merchandising DesignerA visual merchandising designer designs the displays, windows and in-store presentations that turn a retail space into a brand experience and a sales tool.
  4. Voice Search Optimization SpecialistA voice search optimization specialist shapes a brand's content and site data so that spoken queries to assistants like Siri, Alexa and Google return the brand's answer.
  5. VR/AR Marketing SpecialistA VR/AR marketing specialist plans and produces brand experiences in virtual and augmented reality, from try-on filters and immersive activations to campaigns built for headsets.
  6. Web DeveloperA web developer writes the code that turns a website design into a working site, building the structure, functionality, performance and interactivity behind every page.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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