Creative agency glossaryTechnology and Innovation

Blockchain

Blockchain is a shared digital ledger, copied across many computers, in which records are grouped into linked blocks so they cannot be quietly changed after the fact.

What is blockchain?

A blockchain is a record book that nobody owns and everybody can check. Each new batch of entries, a block, is stamped with a cryptographic fingerprint of the block before it, so changing an old record would mean rewriting every block since, on most of the computers in the network at once. That is what makes it tamper-evident: not that it can never be changed, but that a change cannot be hidden.

The idea arrived with Bitcoin in 2008, as a way to move money without a bank in the middle. Since then it has been put to work on smart contracts (programs that execute automatically when conditions are met), digital ownership through tokens and NFTs, supply chain tracking, and the broader set of ideas sold as Web 3.0.

Why it matters

Why blockchain matters

For most brands blockchain matters less as a technology than as a question about trust. It is useful where several parties need to agree on a record and none of them trusts the others to keep it: who owns a digital item, where a product came from, whether an ad impression was real. Where one trusted party already keeps the record, an ordinary database is faster, cheaper and far easier to fix when something goes wrong.

It also left a mark on marketing culture. The NFT wave of 2021 and 2022 showed how quickly brands will chase a new format, and how quickly an audience notices when a project is about the technology rather than the people it was supposed to serve.

In practice

How blockchain works in practice

  1. 01

    When a transaction is submitted, the network's computers check it against the rules and the existing ledger, then agree to add it in the next block using a consensus method such as proof of work or proof of stake. Once added, the record is visible to anyone on a public chain, or to approved members on a private one. A wallet holds the keys that prove who controls which records.

  2. 02

    For a brand, practice usually means working through a platform rather than building on a chain directly. A loyalty program issues tokens, a luxury product carries a digital certificate of authenticity, a collectible drops through a partner marketplace. The brand designs the experience; the platform handles the chain, the wallets and the fees.

Watch out

What people get wrong about blockchain

Using it where a spreadsheet would do. If one company controls the data, putting it on a chain adds cost and complexity and removes the ability to correct mistakes. The other error we see is confusing the ledger with the truth. A blockchain proves that a record has not changed since it was written, not that it was right when it was written. A fake entered on day one is preserved perfectly forever.

Then there is the energy question. Proof-of-work chains such as Bitcoin consume large amounts of electricity, and audiences notice when a brand with sustainability commitments launches something that runs on one. Many newer chains use proof of stake, which needs a small fraction of the energy, but the reputation lingers.

Questions

People also ask

Is blockchain the same as cryptocurrency?

No. Cryptocurrency is one application of blockchain: a token recorded on a chain and used as money. The same ledger technology can record ownership, contracts or supply chain events with no currency involved.

How do brands use blockchain?

Mostly through digital certificates of authenticity, loyalty tokens, collectibles and supply chain transparency. Nearly all of it runs on partner platforms, so the brand's job is the experience and the story rather than the code.

Is blockchain secure?

The ledger itself is very hard to tamper with on a large public network. The weak points are around it: lost or stolen keys, badly written smart contracts, and the exchanges and apps people use to reach the chain.

Next to it in the glossary

  1. Artificial Intelligence (AI)Artificial intelligence (AI) is software that performs tasks which used to need human judgment, from recognizing a face to writing a paragraph, by learning patterns from data.
  2. Augmented Reality (AR)Augmented reality (AR) is technology that overlays digital images, information or effects onto a live view of the physical world, usually through a phone camera or a headset.
  3. Automation SoftwareAutomation software is a tool that runs recurring tasks on its own, moving data, sending messages or starting the next step whenever a set condition is met.
  4. Blockchain in AdvertisingBlockchain in advertising is the use of shared, tamper-evident ledgers to record how ad money and impressions move through the supply chain, with the aim of cutting fraud and hidden fees.
  5. Chatbots and Conversational AIChatbots and conversational AI are software that talks with people in natural language, answering questions and completing tasks through a chat window, a messaging app or a voice assistant.
  6. ChatGPTChatGPT is OpenAI's conversational AI assistant, which answers questions, drafts and edits text, writes code and works with images and files in response to plain-language requests.

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