Creative agency glossarySEO and Analytics

Search Term

A search term is the exact word or phrase someone types into a search engine, as opposed to the keyword an advertiser or SEO chooses to target.

What is a search term?

A search term is what a person actually typed. Not the tidy phrase in a keyword plan but the real thing, with its typos, its brand names, its questions and its oddly specific details: "leather tote repair near me," "is biotin good for hair loss reddit," "holiday windows nyc 2026 dates." Search engines record these queries by the billion, and they are the most honest data in marketing, because nobody performs for a search bar. People type what they want.

The distinction from a keyword is the whole point. A keyword is the phrase a marketer chooses to target, in an ad campaign or on a page. A search term is the query that actually triggered the ad or the ranking, and it is often very different from the keyword that matched it. A brand bidding on "leather handbag" will have its ad shown for hundreds of search terms it never wrote down, and the search terms report is where it finds out which ones.

Why it matters

Why a search term matters

Search terms are demand, written by the customer. Read a month of them and you learn the language people use for your product, the questions they ask before buying, the competitors they compare you to and the problems they are trying to solve. Keyword research tools estimate; the search terms report records. Brands that build their content and their ads from real search terms sound like their customers, and the ones that build from a keyword list sound like a marketing department.

They are also where the money leaks. In paid search, every irrelevant search term that matched a keyword cost a click. The weekly discipline of reading the search terms and adding the irrelevant ones as negatives is the single most reliable way to make an account more efficient, and it is the discipline most accounts neglect.

For a brand, search terms are also an early warning. A rise in queries pairing the brand name with "review," "alternative" or "problem" shows up in the search data weeks before it shows up in sales, and a brand that reads its own search terms hears the conversation before it has to respond to it.

In practice

How a search term works in practice

  1. 01

    In paid search, the search terms report inside Google Ads or Microsoft Advertising lists the actual queries that triggered ads, with impressions, clicks, cost and conversions for each. The specialist reviews it regularly, promoting high-performing terms into their own keywords and ad groups, adding negative keywords for the terms that should never match again, and noticing new patterns in demand. In organic search, Google Search Console reports the queries for which the site appeared, which pages they led to and how often people clicked, which is the same data from the other side.

  2. 02

    For content, search terms are the raw material. A strategist clusters them into topics, reads the intent behind each cluster, informational, commercial, navigational, and plans pages that answer the questions people actually ask, in their words. The search terms also feed the brand: a glossary like this one exists because people search for "what is key art" and "what does a creative director do," and the terms tell us which questions to answer next.

Watch out

What people get wrong about search terms

Confusing them with keywords and then optimizing the wrong thing. A keyword list is a hypothesis about demand; the search terms are the evidence, and a campaign that never reconciles the two is bidding on a guess. The other mistake is reading them once. Search behavior changes with the seasons, the news and the product, and a report read at launch and never again is a photograph of a river.

A third mistake is ignoring the long tail. The handful of high-volume terms gets all the attention, but the thousands of specific, low-volume queries usually add up to more traffic and convert better, because the person who typed something that precise knows what they want.

Questions

People also ask

What is the difference between a search term and a keyword?

A keyword is the word or phrase a marketer targets in an ad campaign or on a page. A search term is the actual query a person typed that caused the ad to show or the page to rank. One keyword can match thousands of search terms, which is why the search terms report matters.

Where can I see my search terms?

In Google Ads and Microsoft Advertising, the search terms report shows the queries that triggered your ads. For organic search, Google Search Console's performance report lists the queries for which your pages appeared. Both are free and both are underused.

How often should search terms be reviewed?

Weekly for an active paid search account, since every irrelevant term is costing money, and monthly for organic search, where the changes are slower. During a launch or a seasonal peak, more often, because new demand appears fast.

Why does my ad show for search terms I did not choose?

Match types. Broad and phrase match keywords are designed to catch related queries, and the platform's definition of related is generous. The search terms report shows what matched, and negative keywords are how you tell the platform what should not.

Next to it in the glossary

  1. 200 (OK) Response CodeA 200 OK response code is the server's confirmation that a request succeeded and the page was delivered as asked.
  2. 301 RedirectA 301 redirect is a permanent instruction that sends browsers and search engines from an old URL to a new one, carrying the old page's ranking signals with it.
  3. 302 RedirectA 302 redirect is a temporary instruction that sends visitors from one URL to another while telling search engines the original address will return.
  4. 304 Not ModifiedA 304 Not Modified response tells a browser or a crawler that the page has not changed since it was last fetched, so the cached copy can be used instead.
  5. 307 Temporary RedirectA 307 Temporary Redirect sends a visitor to a different URL for now, while guaranteeing that the request is repeated exactly as it was made.
  6. 403 ForbiddenA 403 Forbidden error means the server understood the request but refuses to serve the page, usually because the visitor does not have permission to see it.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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