Creative agency glossaryFinance and Billing

P&L Report

A P&L report, or profit and loss statement, summarizes a business's revenue, costs and expenses over a period to show whether it made or lost money.

What is a P&L report?

A P&L report is the financial statement that answers the simplest question about a business: did it make money? It lists the revenue earned over a period (a month, a quarter, a year), subtracts the direct costs of delivering that revenue to show gross profit, then subtracts the operating expenses (salaries, rent, software, marketing, insurance) to show operating profit, and finally accounts for interest, taxes and anything unusual to arrive at net profit or loss. Also called an income statement or a statement of operations, it is one of the three core financial statements, alongside the balance sheet and the cash flow statement.

For an agency or a studio the P&L has a particular shape. Revenue is fees and, in a production business, the pass-through costs billed to clients. Direct costs are the freelancers, crew, rentals and other expenses incurred on jobs. Gross profit is what is left to run the company, and the operating expenses are mostly people. The number at the bottom tells the owners whether the year's work was a business or a hobby.

Why it matters

Why a P&L report matters

The P&L is where an agency's decisions become visible. Which services are profitable, whether the team is the right size, whether the rent is sustainable, whether a year of growth was also a year of profit: all of it is in the lines, and leaders who read the statement monthly make different decisions from those who see it once a year from their accountant. It is also the document lenders, investors, acquirers and, increasingly, large clients ask for, because it is the quickest way to judge whether a company is stable enough to work with.

A P&L also disciplines pricing. An agency that knows its gross margin knows what it has to charge to cover the people who do not bill, and one that knows its operating margin knows how much room it has when a client asks for a discount. Without the statement, those conversations are guesses; with it, they are arithmetic.

In practice

How a P&L report works in practice

  1. 01

    The report is produced from the accounting system, usually monthly, after the books are closed: invoices issued, bills recorded, payroll run, accruals made for work done but not yet billed. The structure follows the chart of accounts, and the useful version for a creative business is organized so that gross margin is clear (fee revenue separate from pass-through revenue, direct job costs separate from overhead) and operating expenses are grouped sensibly. Comparisons matter more than the single period: this month against last, this year against last year, actuals against budget.

  2. 02

    Reading it is a skill. Revenue up and profit down means costs are growing faster than fees, which usually means hiring ahead of the work or jobs running over. Gross margin falling means jobs are costing more to deliver, which points at estimating, scope or freelancer rates. A healthy operating margin with poor cash in the bank points at slow-paying clients, which the P&L will not show and the cash flow statement will. The P&L is read alongside job costing, utilization and the pipeline to turn a result into a decision.

Watch out

What people get wrong about P&L reports

Confusing profit with cash. A P&L can show a profitable quarter while the bank account is empty, because revenue is recognized when the work is done and clients pay sixty days later. Agencies have failed with healthy P&Ls. The second mistake is mixing pass-through revenue with fees. A production business that bills a client for a crew and counts it all as revenue looks larger and less profitable than it is, and the margin it reports is meaningless.

The third is looking only at the bottom line. Net profit is the result; the story is in gross margin, in the ratio of salaries to revenue and in the trend. The fourth is treating the report as the accountant's problem. The people who run the jobs and set the prices are the ones who move the numbers, and they should see them.

Questions

People also ask

What is the difference between a P&L report and a balance sheet?

The P&L shows performance over a period: revenue, costs and profit between two dates. The balance sheet shows position at one moment: what the business owns, what it owes and what is left for the owners. One is a film; the other is a photograph.

What is the difference between a P&L and a cash flow statement?

The P&L records revenue and costs when they are earned or incurred, regardless of when money moves. The cash flow statement records actual cash in and out. A business can be profitable on the P&L and short of cash at the same time, which is why both are needed.

How often should an agency review its P&L?

Monthly, once the books are closed, with comparison to budget and to the same period last year. Quarterly reviews are too slow to catch a margin problem before it becomes a cash problem.

What is a good profit margin for an agency?

It varies with the model and the market, but agencies generally aim for a healthy gross margin on fees after direct costs and a meaningful operating margin after salaries and overhead. The more useful question is whether the margin is improving or eroding, and why.

Next to it in the glossary

  1. Overhead CostAn overhead cost is any expense a business incurs to operate that is not tied to a specific client job, from rent and software to the salaries of people who do not bill.
  2. Overhead Costs FormulaThe overhead costs formula divides a business's total indirect costs by its total billable hours to give the overhead each hour of sold work must carry.
  3. Overhead Rate CalculationOverhead rate calculation is the process of working out how much indirect cost applies to each hour, or each dollar, of billable work, so that an agency's prices cover the cost of running the business.
  4. Partial BillingPartial billing is invoicing a project in stages, at milestones or fixed intervals, instead of one bill at the end.
  5. Partial InvoiceA partial invoice is a bill for a portion of a project's total, issued when a phase or a milestone is complete rather than waiting for the whole job to finish.
  6. PO Number TrackingPO number tracking is the practice of recording a client's purchase order number against every project, estimate and invoice so that work is authorized before it begins and paid without dispute when it ends.

Every Finance and Billing term →

In the work

Where it shows up

All our creations →

From the journal

Read around it

The journal →

Talking the talk is one thing

We make the work.

RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

    Footage