Creative agency glossaryRoles and Job Titles

Media Relations Coordinator

A media relations coordinator supports a public relations team by building media lists, tracking coverage, drafting press materials and keeping journalists supplied with what they need.

What does a media relations coordinator do?

A media relations coordinator does the groundwork of public relations. They research the journalists, editors, producers and creators who cover a brand's world and keep the media list current. They draft and format press releases, pitches, media alerts and fact sheets, assemble press kits with the images, films and bios a story needs, distribute materials, log who received what and track every piece of coverage that results. They also field inbound requests: a journalist who wants an interview, a photo, a quote by four o'clock.

It is usually an early-career role reporting to a PR manager or account executive, and it is where most PR people learn how newsrooms actually work: who is on deadline, who opens emails, what a usable image looks like and why a release that leads with the brand's excitement goes unread.

Why it matters

Why a media relations coordinator matters

Earned media runs on relationships and logistics, and both decay without care. A list that is a year old is full of people who have moved jobs. A press kit without the right file formats costs a placement. A coverage report that misses half the mentions makes the campaign look weaker than it was. The coordinator keeps the machinery accurate so that the senior PR people can spend their time on the story and the relationship, which is the part that cannot be systematized.

In practice

How a media relations coordinator works in practice

  1. 01

    Before a launch the coordinator builds the target list by beat and outlet, drafts the release and the pitch with the PR lead, prepares the press kit and the embargo schedule, and sets up tracking for coverage. They check that every asset a journalist might ask for exists: high-resolution stills, a cut of the film in the right lengths, a quote approved by legal, a spokesperson who can speak that day.

  2. 02

    During and after, they distribute, follow up, answer requests, monitor coverage across print, online, broadcast and social, and compile the report: what ran, where, with what reach and tone. They also keep the records, so that the next launch starts with a list that is right and a history of who covered what.

Watch out

What people get wrong about media relations coordinators

Treating the role as list-building and mail merge. A coordinator who reads the outlets they pitch, knows which journalist wrote about the competitor last month and can suggest the angle is already doing a manager's job. The other mistake is leaving them out of the creative. The coordinator knows what the press actually asks for, and a campaign built without that knowledge arrives with a film in the wrong format and no still worth printing.

A third is sending everything to everyone. A release blasted to a thousand addresses trains the thousand to ignore the sender, and the coordinator who keeps the list tight and the pitch specific gets the brand opened the next time it matters.

Questions

People also ask

What is the difference between a media relations coordinator and a PR specialist?

The coordinator supports: lists, materials, tracking, logistics. The PR specialist leads: strategy, story, relationships and the pitch itself. The coordinator role is the usual path to the specialist one, and the best specialists still build their own lists.

What skills does a media relations coordinator need?

Clear writing, obsessive organization, a working knowledge of the media landscape and the composure to deal with a journalist on deadline. A feel for visual assets helps enormously, because much of what gets a story placed today is the image or the film, not the release.

What does a media relations coordinator track?

Every outreach and its response, every piece of coverage with its reach, sentiment and key messages, and the state of every relationship on the list. The report at the end of a campaign is built from those records, and it is only as good as the tracking during it.

Next to it in the glossary

  1. Marketing Traffic ManagerA marketing traffic manager controls the flow of work through a marketing team, assigning resources, tracking deadlines and clearing bottlenecks before they stall a campaign.
  2. Media BuyerA media buyer negotiates and purchases the advertising space where a campaign runs, from social and search to television, out-of-home and streaming, to reach the most of the right people for the money.
  3. Media PlannerA media planner decides where, when and how often a campaign's ads should run so that the right audience sees them enough times, at the lowest cost that does the job.
  4. Mobile Marketing SpecialistA mobile marketing specialist plans and runs the marketing that reaches people on their phones, from SMS and push notifications to in-app campaigns and vertical video built for the thumb.
  5. Motion Graphics DesignerA motion graphics designer makes graphic design move, animating type, logos, illustration and data into sequences for film, social, broadcast and screens.
  6. Omnichannel Marketing CoordinatorAn omnichannel marketing coordinator keeps a brand's campaigns consistent across every channel, so the story in the store, the inbox, the feed and the ad is the same story.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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