Creative agency glossaryFinance and Billing

Managerial Accounting

Managerial accounting is the internal use of financial information, in whatever form helps, to budget, forecast, price and control costs inside a business.

What is managerial accounting?

Managerial accounting is accounting for the people running the business rather than for the people outside it. Where financial accounting produces standard statements for tax authorities, lenders and investors, managerial accounting produces whatever the owners and managers need to make decisions: project profitability reports, budget-versus-actual comparisons, cost per deliverable, margin by client, utilization, cash forecasts, break-even points. There is no required format, no audit and no filing. The only test is whether the report changes a decision.

In an agency it is mostly the work of the producer and the owner, with a bookkeeper or finance lead supplying the numbers. It draws on the same transactions as the financial accounts but slices them by job, client, team and period in ways the statutory accounts never do.

Why it matters

Why managerial accounting matters

The financial statements say whether the agency made money. Managerial accounting says why, and what to do about it. It is the layer where an owner finds out that a loved client is unprofitable, that one kind of production always runs over, that the overhead rate has crept up with two hires, that a retainer has been quietly subsidized for a year. None of that is visible in a profit and loss statement for the whole business. Without managerial accounting an agency knows its result and not its causes, which means it cannot repeat the good years on purpose.

It is also where pricing comes from. The internal rates, the overhead rate and the target margin that make a quote honest are all products of managerial accounting.

In practice

How managerial accounting works in practice

  1. 01

    It begins with structure: jobs, clients and cost centers coded in the accounting and time-tracking systems so that every transaction and every hour can be sliced. From that base the routine reports are built. Monthly: budget versus actual for the business, profitability on every project that wrapped, margin by client, utilization by role, a rolling cash forecast. Annually: the overhead rate recalculated, internal rates reviewed, pricing adjusted.

  2. 02

    The reports are read by the people who can act on them, which in an agency means producers and creative leads as well as the owner. A producer who sees that their last three shoots ran over on the same line will scope the fourth differently; that is managerial accounting doing its job.

Watch out

What people get wrong about managerial accounting

Assuming the accountant does it. External accountants produce the statutory accounts and the tax return; the internal reports that run the business are usually nobody's job unless someone makes them so. The second mistake is reporting without deciding. A beautiful dashboard that never changes a price, a hire or a scope is a hobby. The third is too much precision: managerial reports should be fast and roughly right, because the decision they inform is usually needed this week.

And the one creative agencies make most: keeping the numbers from the creative team. The people who scope, shoot and edit the work are the people whose decisions move the margin.

Questions

People also ask

What is the difference between managerial and financial accounting?

Financial accounting produces standardized statements for outsiders and follows set rules. Managerial accounting produces internal reports in any useful form for the people running the business. The same transactions feed both; the questions they answer are different.

What managerial accounting reports does an agency need?

Project profitability at wrap, budget versus actual monthly, margin by client, utilization by role, a rolling cash forecast and an annual overhead rate calculation. Fewer, read regularly, beats more, read never.

Who does managerial accounting in a small agency?

Usually the owner and a producer, with a bookkeeper supplying clean data. As the agency grows, a finance lead takes on the routine reporting, but the reading and deciding stay with the people who run the work.

Next to it in the glossary

  1. Invoicing SoftwareInvoicing software is a tool that creates, sends and tracks invoices, automates payment reminders and records what has been paid, so a business gets paid faster with less effort.
  2. Job CostingJob costing is the accounting method that tracks every hour, expense and overhead charge against a specific project, so a business knows what each job really cost and whether it made money.
  3. KPI ProfitabilityKPI profitability is the practice of judging an agency's key performance indicators by whether they lead to profit, so that the numbers a team chases are the ones that make the business money.
  4. MarginMargin is the difference between what a business earns on its work and what that work costs, expressed as a percentage of revenue.
  5. Monthly RetainerA monthly retainer is a fixed fee paid each month for ongoing access to an agency's time and expertise, instead of pricing each piece of work on its own.
  6. Net ProfitNet profit is what remains of a business's revenue after every cost has been paid, including overhead, interest and tax, and the truest measure of whether it is working.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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