Creative agency glossaryCore Concepts

Concept

A concept is the single big idea a campaign is built on, the one line every visual, word and cut has to answer to.

What is a concept?

A concept is the organizing idea behind a piece of creative work. It is bigger than a tagline and smaller than a strategy: the strategy says what the brand needs to achieve, the concept says what we are going to make people feel and how, and the executions (the film, the stills, the social, the retail) are the concept played out in different places. A good concept can be said in a sentence and recognized in a frame. If you need a paragraph to explain it, it is not a concept yet.

Concepts come from the collision of a brand truth and a human truth. The brand truth is what the product genuinely is or does. The human truth is something the audience already feels and has not seen said. Put the two together with a twist and you have the thing creative teams spend their lives chasing. Everything after that is craft.

Agencies use the word loosely, so it is worth drawing the lines. A creative territory is a direction a concept might come from. A platform is a concept built to last several years and many campaigns. A campaign concept is the idea for this one. The hierarchy matters, because a brand that treats every campaign concept as a platform ends up with no platform at all, just a scrapbook of ideas that never met each other.

Why it matters

Why a concept matters

Without a concept, a campaign is a set of deliverables. The film looks nice, the stills look nice, the social is on-brand, and none of it adds up to anything a person would remember. With a concept, every piece reinforces every other piece, and the campaign becomes larger than its media budget because people carry the idea around with them. Concept is the difference between work that is seen and work that is talked about.

It matters inside the building too. The concept is the decision that makes all the other decisions easier. Casting, location, music, typography, edit pace: each one can be tested against a single question, does this serve the idea? Teams that skip the concept stage spend the production arguing about taste, because they have nothing else to argue from.

In practice

How a concept works in practice

  1. 01

    It starts with the brief and the strategy, which define the problem. The creative team then generates widely: dozens of directions, most of them bad, a few of them alive. The creative director kills the weak ones and sharpens the survivors into two or three concepts, each presented as a world you can see, with a line, a visual territory and an example of how it would play out across channels. The client picks one, and from then on the concept is the contract.

  2. 02

    In production the concept gets tested constantly. A fashion campaign concept has to work on the runway film and on a bus shelter; a sport concept has to survive the stadium screen and a nine-second vertical. The concepts that hold up are the ones with a simple core, which is why the best creative directors spend more time subtracting than adding.

At RIOT

Concepts at RIOT

When we made the 2022 rebrand film and new identity trailer for the Washington Commanders, the concept had to introduce a new name and identity to a fan base in a couple of minutes, and then hold up across season trailers and social long after launch. The e.l.f. Mirror Mix launch film, which went on to about five million views, was built the same way: one idea, agreed first, and every frame cut from it.

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Watch out

What people get wrong about concepts

Confusing the concept with the execution. "A film shot in one take" is a technique, not a concept; the concept is why the single take means something. The other mistake is presenting concepts as decks of adjectives. "Bold, authentic, human" describes every campaign ever made. A concept you cannot draw is not finished.

And the most common error of all: changing the concept mid-production because a stakeholder joined late. A campaign can survive a weaker concept held firmly. It rarely survives a strong one abandoned halfway through.

Questions

People also ask

What is the difference between a concept and a strategy?

Strategy is the business logic: who we need to reach, what we need them to think and why that will move the numbers. The concept is the creative idea that delivers it. Strategy is written in a document; a concept is something you could draw on a napkin and recognize on a billboard.

What is the difference between a concept and a tagline?

A tagline is one expression of a concept, the words that sit under the logo. The concept is the idea those words belong to, and it also drives the imagery, the casting, the music and the way the film is cut. Good taglines come out of concepts; bad campaigns start with the tagline and try to build backwards.

Who comes up with the concept?

The creative team, led by a creative director, working from a brief the strategist and client have agreed. At RIOT the people who present the concept are the people who go on to make it, which is the surest way to keep an idea intact from the room to the screen.

How many concepts should an agency present?

Two or three. One looks like a lack of options; five looks like a lack of conviction. Each should be genuinely different in idea, not the same idea in three color palettes.

Next to it in the glossary

  1. ClientA client is the company or person who hires an agency and is responsible for the brief, the approvals and the budget.
  2. CollaboratorA collaborator is a person or company that works alongside an agency on a project, contributing skills, ideas or resources the core team does not have.
  3. Color SchemeA color scheme is the defined set of colors a brand or project uses, chosen to work together and to carry a specific mood.
  4. Content AgencyA content agency is a creative company that plans, produces and publishes an ongoing stream of films, stories, articles and social posts for a brand, rather than one campaign at a time.
  5. Content CreationContent creation is the making of videos, photographs, writing, graphics and other material that a brand publishes to reach and hold an audience.
  6. Creative Advertising AgencyA creative advertising agency is an agency whose main product is the idea behind an ad campaign and the craft of bringing it to life.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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