Creative agency glossarySEO and Analytics

Page Views

A page view is one load of one page by one visitor, counted every time the page is opened or reloaded.

What is a page view?

A page view is the oldest unit in web analytics: one page, loaded once, by one person, counted once. Open the page again and it counts again. Hit refresh and it counts again. A visitor who reads five pages produces five page views and one session, and a visitor who opens the homepage, leaves, and returns an hour later produces two page views, two sessions and one user. The three numbers sit in a strict hierarchy, and page views are the bottom of it.

In Google Analytics 4 the metric is called views, and it also counts screen views in apps, but the idea is unchanged. It is a count of exposures, not of people and not of attention. That is its strength and its limit: easy to measure, hard to misreport, and nearly silent about whether anyone cared.

Why it matters

Why page views matter

Page views tell you where attention goes on a site. Rank every page by views and you have a map of what the audience actually looks at, which is rarely the pages the brand thinks are most important. The campaign landing page that got all the budget might be sitting below a three-year-old article, and that is worth knowing before the next campaign is planned.

They are also the denominator for almost everything else. Conversion rate, scroll depth, time on page and bounce rate are all ratios, and views are the number underneath. Get the view count wrong, with a tag firing twice or a staging site leaking into the property, and every ratio built on it is wrong too.

In practice

How page views work in practice

  1. 01

    A tag on the page sends a hit to the analytics platform when the page loads. On a conventional site that is one hit per page. On a single-page application the page never reloads, so the tag has to be told to fire on each route change, or the whole visit records as one view. Analysts then group views by page path, by source and by device, and watch the trend rather than the daily number.

  2. 02

    The useful reports are comparisons. Views per page before and after a redesign. Views on the product page from the campaign landing page versus from search. Unique page views, which collapse repeat loads within one session, when you want to know how many visits reached a page rather than how many times it was opened.

At RIOT

Page views at RIOT

When we report on a launch we keep platform views and page views apart. The e.l.f. Mirror Mix launch film reached about five million views, and that is a platform number: people who watched the film where it was published. A page view is a visit to a page the brand owns. Both matter, they measure different things, and we never add them together.

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Watch out

What people get wrong about page views

Using them as a success metric. Views are a volume number, and volume is cheap: a bot, a broken tag or an autoplay carousel will inflate it overnight. A campaign is judged on what the views led to, not on how many there were.

The reverse mistake is dismissing them. For a publisher or a brand with a content program, views per page over time are the clearest signal of which subjects the audience wants more of, and that is a creative brief sitting in a spreadsheet.

Questions

People also ask

What is the difference between page views and sessions?

A session is one visit, from arrival to leaving, and it can contain many page views. One person reading six pages in a sitting is one session and six page views. Sessions tell you how many visits a site gets; page views tell you how much of the site each visit touches.

What is the difference between page views and unique page views?

Unique page views count each page once per session, however many times it was reloaded. If a visitor opens a product page, goes back, and opens it again, that is two page views and one unique page view. Unique page views are the better number for how many visits reached a page.

Are video views the same as page views?

No. A video view is counted by the platform showing the video, usually after a few seconds of play, and it says nothing about your website. A page view is counted by your own analytics when a page on your site loads. Report them separately.

Next to it in the glossary

  1. Orphan PageAn orphan page is a page on a website that no other page on the site links to, leaving it reachable only by direct URL or from outside.
  2. Over-optimizationOver-optimization is pushing SEO tactics past the point of usefulness, with keyword stuffing, forced links and manipulative structure that search engines now penalize.
  3. Page SpeedPage speed is how quickly a web page loads and becomes usable, measured in seconds and in the metrics Google calls Core Web Vitals.
  4. PageRankPageRank is Google's original algorithm for scoring a page's authority by the number and quality of the links pointing to it.
  5. Pages Per SessionPages per session is the average number of pages a visitor views in one visit to a website.
  6. PageSpeed InsightsPageSpeed Insights is Google's free tool that measures how fast a page loads for real visitors and in the lab, and lists what to fix.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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