Creative agency glossaryRoles and Job Titles

Copywriter

A copywriter writes the words a brand uses to sell, explain and persuade, from a headline and a script to a product page and the line at the end of a film.

What does a copywriter do?

A copywriter turns a strategy into language people will actually read. Headlines, taglines, scripts, voiceover, social posts, product descriptions, email, web pages, the manifesto in a pitch deck and the three words on a billboard. They work from a brief, usually alongside an art director or a designer, and they are responsible for the idea as much as the sentence: in advertising the copywriter and the art director form the creative team that comes up with the campaign.

The job has a range. At one end is conceptual advertising copy, where a single line is worked on for a week. At the other is volume work, where a writer produces a hundred product descriptions to a style guide. Most copywriters do both across a career, and the best ones are as careful with the hundredth description as with the headline.

Why it matters

Why a copywriter matters

Words are the part of a brand people quote. A visual identity gets recognized; a line gets repeated. Good copy makes a brand sound like one person with a point of view instead of a committee with a legal department, and it makes a film land, because the last line is what the viewer leaves with. Bad copy is expensive in a way that is hard to see: it does not fail loudly, it just gets ignored, and the media budget behind it is spent on nothing.

In practice

How a copywriter works in practice

  1. 01

    It starts with the brief: who the audience is, what the brand needs them to think or do, the tone, the mandatories, the format. The copywriter reads everything, talks to the people who know the product, then writes many more options than anyone will see, because the first ten lines are usually the obvious ones. With the art director they build the concept, and the copy and the visual are developed together rather than one decorating the other.

  2. 02

    Once an idea is chosen the copywriter drafts the full execution: the script with timings, the page with its headings and calls to action, the social set with its captions. Then revisions, legal review, the read-through at the recording session and the last trim in the edit when the line is a word too long. Copy is never finished; it is released.

At RIOT

Copywriters at RIOT

Every film we make has been written before it has been shot, and most of them are rewritten in the edit. The brand spot we made for the U.S. Chamber of Commerce, "For the Pursuit", was carried by its words as much as its pictures. This glossary is a copywriting job too, written in our own voice rather than generated to fill a page, because a studio that sells words should be able to write its own.

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Watch out

What people get wrong about copywriters

Hiring one at the end. A copywriter brought in to "add the words" to a finished layout is being asked to caption someone else's idea, and the work shows it. The other mistake is confusing writing with typing: a copywriter is paid for the judgment about what to say and what to leave out, which is why the best ones hand back a shorter page than they were briefed for.

Questions

People also ask

What is the difference between a copywriter and a content writer?

Copy persuades; content informs. A copywriter writes the headline, the script and the line that sells. A content writer writes the article, the guide and the page that answers a question. The skills overlap, and many writers do both, but the briefs are different.

Do I need a copywriter for a video?

Yes, even for a film with no voiceover. Someone has to decide what the film is saying, write the end line, the on-screen text and the captions, and make the title work. A film without a writer tends to be beautiful and vague.

How much does a copywriter cost?

Freelance copywriters in New York charge by the day or the project, and a senior one is not cheap. Through an agency the copywriter comes with the creative team, which is how the idea and the words get made together rather than in sequence.

Next to it in the glossary

  1. Content StrategistA content strategist decides what a brand should say, in what form, on which channels and how often, so that every piece of content serves a plan rather than a deadline.
  2. ContractorA contractor is a person or company hired for a defined piece of work under a contract rather than employed, bringing a specific skill to a project for as long as the project needs it.
  3. Conversion Rate Optimization (CRO) SpecialistA conversion rate optimization (CRO) specialist studies how people behave on a site, a landing page or an ad, then changes the content and design so more of them do what the brand needs.
  4. Creative DirectorA creative director does not just approve ideas: they architect them, and they carry the work from the first brief to the final frame.
  5. Creative Project ManagerA creative project manager runs the schedule, scope, budget and communication on creative work so that the team can make the thing instead of managing it.
  6. Creative Team Org ChartA creative team org chart is the map of who does what in a creative department or agency, from the creative director down to the people making the work, and who reports to whom.

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RIOT is a creative agency and production studio in New York. Strategy, brand, film, photography, design and the campaigns that carry them, made by one team. A few lines is enough to start: we read every brief the same day.

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